![]() The problem occurs both when the program is open in a normal window (or indeed a maximised window) and when the program is minimised to the System Tray / Notification area.Īfter each crash the following error is recorded in the Windows / Applications Log:įaulting application name: IMF.exe, version: 4.0.3.22, time stamp: 0x56eb727aįaulting module name: ntdll.dll, version. The problem occurs in all conditions: Program idle, running Smart Scan, running Custom Scan, running Full Scan. This is why I cannot provide a screenshot - there simply is nothing to record. ![]() ![]() No error dialog is displayed and there is no outward sign, warning or reason why the program crashes. I have tried to ensure that the installation is as clean as possible by uninstalling all the previous traces of the program using the program's own uninstaller, I then manually scrubbed all remaining traces from the Registry and deleted a leftover folder, followed by a reboot of Windows.Īs described previously, the problem is that the program simply stops, force closes and disappears at random intervals. I have been using the latest available build of IMF4 available from your website - currently v4.0.3.22. Sorry for the delay in replying, I have been doing some more testing to gather as much information as possible. You can send the IObit_Debug_Info.zip here or send it to the crash only happen when you scan your PC.
0 Comments
Leave a Reply. |